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  • TALK
    WOOD BROOKS, ALISON
    All of us can struggle with difficult conversations, but we’re often not very good at the easy ones either. Though we do it all the time, Harvard professor Alison Wood Brooks argues that conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and misunderstanding. And yet conversations can also be a sour...
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