BORDONE, ROBERT / SALINAS, M.D., JOEL
From our homes and community centers to C-Suites and Congress, disagreements are happening everywhere, with increasing frequency, and are being treated like winner-takes-all debates rather than as opportunities for conversation and positive change. This puts a tremendous and untenable strain on our most important relationships and institutions.
Unable or unwilling to handle conflict with skill, we ignore it or avoid it for as long as possible; when we are forced to face it, everyday disagreements and temporary flare-ups rapidly escalate to a fever pitch. Neither approach addresses underlying issues, promotes stronger relationships, or yields satisfying results.
But there is a solution: a combined skill- and mindset that Bordone calls conflict resilience: the ability to not only sit with and grow from disagreement, but to find new ways to communicate with authority and confidence without others feeling left unheard. In this powerful, hopeful book, Bordone, an internationally-recognized negotiator, former professor, and Senior Fellow at Harvard Law School, and Joel Salinas, M.D., a cutting-edge scientist from Harvard Medical School, combine the inner mechanics of conflictliterally whats going on in our bodies and our brains during moments of distressto produce a groundbreaking guide for how to navigate it, including:
How to get out of your own way as a communicator
Understanding the importance of timing
How to embrace disagreement as an advantage
Learning how to anticipate and manage defensiveness
And more!
